Studio Policies

STUDIO POLICIES

 

CANCELLATION POLICY

CLASSES:

  • Please cancel any classes you will not be able to attend at least 4 HOURS prior to the start time of class in order to avoid a fee or a pass being taken from your account.
  • Late cancellations & no-shows will result in a no-show/late cancel fee or pass deduction.
     
     
    LATE CANCEL FEES (by membership type): (EFFECTIVE 8/21/23)
    • Inferno Auto-Pay Members: $5 fee charged to card on file
    • 1 Month, 6 Month, & 1 Year Pass Holders: $5 fee charged to card on file.
    • Class Cards (5, 10, 25 class packs) and drop-ins: will be deducted one class as if you’d attended
    • Spark & Blaze Auto-pay Members: will be deducted one class as if you’d attended
  • You can cancel your class on the Mindbody app or on our website.

Having a hard time cancelling? Call the studio.

 
NO-SHOW FEES (by membership type): (EFFECTIVE 8/21/23)
    • Inferno Auto-Pay Members: $8 fee charged to card on file
    • 1 Month, 6 Month, & 1 Year Pass Holders: $8 fee charged to card on file.
    • Class Cards (5, 10, 25 class packs) and drop-ins: will be deducted one class as if you’d attended
    • Spark & Blaze Auto-pay Members: will be deducted one class as if you’d attended
 

WORKSHOPS

Please cancel at-least 48 hours before the start time of the workshop in order to receive a refund.

Late Cancels or No-shows: Workshop pass will be deducted as if you attended.

 

CLASS PASSES

(Drop in, 5, 10, 25 Class Pass)
  • No refunds
  • Shareable (this is something that needs to be set up on our end, please email/text). Allows you to share with another student at the studio, pulling from the same class pass. You both must have accounts with us.
  • No extensions. Passes must be used before expiration date.

– Drop in: 30 day Expiration 

-5 Class Pass: 4 Month Expiration

-10 Class Pass: 6 Month Expiration 

-25 Class Pass: 9 Month Expiration

  • Passes can be transferred/gifted to another student’s account in the instance of moving out of town or not being able to use them before the expiration.

 

AUTO-PAY MEMBERSHIPS

Our best pricing for those committed to the studio and their practice.
  • Minimum 2 month commitment. After the 2 months, you will still be charged every 30 days until you cancel.
  • Passes do NOT rollover. They must be used within the 30 day pay period.
  • NOT Shareable.
  • You can cancel this pass on the mindbody app, our website, or by call, text, or email.
  • No refunds will be given to those who do not cancel before the next pay period.
  • Check out these passes by clicking here.

 

WAITLISTS

After a class fills up, you have the option to be put on the waitlist for a class. If you are on the waitlist and are then added to the class with plenty of notice, it is your responsibility to either cancel if you can’t make it, or come to class.

  • You must have an active pass in your account to be put on the waitlist. If you buy a pass & you don’t end up making it into class, that pass will be placed back into your account to be used for another time.
  • If your notifications are turned on, you will receive an email or text as soon as you make it on the list. You can also check by signing into your account on our website and clicking “Schedule,” or go on the MINDBODY app and click on the class you are inquiring about and it will either say “Waitlisted,’ or, “Booked.”

.

How to turn on notifications so that you are notified that you made it into class:

1.) Go to our website

2.) Click “Book a Class”

3.) Scroll to the class calendar and click “My Account,” and sign in

4.) From here, scroll all the way down, turn on notifications

5.) Click save

 

KNOW BEFORE YOU GO

I have never done hot yoga before, is there anything I should know?

Congrats on trying something new! You are going to be hooked in no time. Hot Yoga is nothing to be afraid of. It is extremely beneficial to the body and mind. Since this is your first time, you should know that it is normal to feel dizzy or light-headed during class (this usually passes after about 2 classes). If this happens, just drink water, lay down, and join back in with the class when you are ready. It is also important to remember that what the teacher is offering (such as poses) is only a suggestion. Do what feels right for your body. Take care of yourself and don’t worry about what everyone else is doing. Take breaks and modifications when you need them. You’re going to do great!

Make sure to bring a mat, towel, and water bottle to class. Mat and towel rentals are available at the front desk for $2

.

What should I wear?

Most female students wear shorts/leggings, a sports bra, and a sports tank. Most male students wear shorts and a shirt or they can be shirtless. Wear whatever YOU feel comfortable in. The only thing we ask is that you do not wear ONLY underwear into the yoga room.